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Did you know you can extend your deadline yourself?
Learn how here.

Need an instant answer? Chat with Lumi now!
Learn more here.

Did you know your trading partner can extend their own deadline for up to 60 days? You can also extend their deadline directly from your platform.
Learn more here.

Need an instant answer? Chat with Lumi now!
Learn more here.

Did you know you can reset the password yourself?
Learn how here.

If you want to create new users or manage your company’s users, you can solve it by yourself also on the platform.
Learn how here.

Need an instant answer? Chat with Lumi now!
Learn more here.

Did you know you can reset the password yourself?
Learn how here.

If you want to create new users or manage your company’s users, you can solve it by yourself also on the platform.
Learn how here.

Need an instant answer? Chat with Lumi now!
Learn more here.

Did you know you can reset the password yourself?
Learn how here.

If you want to create new users or manage your company’s users, you can solve it by yourself also on the platform.
Learn how here.

Need an instant answer? Chat with Lumi now!
Learn more here.

Did you know you can update your trading partner’s contact information directly from your platform?
Learn more here.

Need an instant answer? Chat with Lumi now!
Learn more here.

Have questions about your scorecard result? You might find out the answers by checking the tips here!
What happens after you get a scorecard.

How to read my company’s scorecard and work on improvements.

Need an instant answer? Chat with Lumi now!
Learn more here.

Have questions about supporting documents? You might find out the answers by checking the tips here!
Understanding supporting documents.

Need an instant answer? Chat with Lumi now!
Learn more here.

Have you checked what documents are required to update your company’s name?
Let’s check out the example here.

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Learn more here.

Have you checked what documents are required to update your company’s name?
Let’s check out the example here.

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Learn more here.

Have you checked what documents are required to update your company’s size?
Let’s check out the example here.

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Learn more here.

Have you checked what documents are required to update your company’s size?
Let’s check out the example here.

Need an instant answer? Chat with Lumi now!
Learn more here.

Have you checked what documents are required to update your company’s industry?
Let’s check out the example here.

Need an instant answer? Chat with Lumi now!
Learn more here.

Have you checked what documents are required to update your company’s industry?
Let’s check out the example here.

Need an instant answer? Chat with Lumi now!
Learn more here.

Please describe your issue in detail and provide a screenshot or video of the issue

Please describe your issue in detail and provide information such as
– the keyword you are using to access the survey
– the date when the issue occured
– a screenshot or video of the issue

Please describe your issue in detail and provide information such as
– the phone number you are calling
– the date when the issue occured
– your phone number

Please describe your issue in detail and provide information such as
– the Whatspp number you are messaging
– the keyword
– the date when the issue occured
– a screenshot or video of the issue

Please describe your issue in detail and provide information such as
– the weblink you are using to access the survey
– a screenshot or video of the issue

Please describe your issue in detail and provide information such as
– the phone number you are calling
– the date when the issue occured
– your phone number
– the error or message you received when you dialed the number

Please describe your issue in detail and provide information such as
– the activation code of the program you are participating in
– a screenshot or video of the issue

Please describe your issue in detail and provide a screenshot or video of the issue

Attach a screenshot to help our team resolve your issue even faster

You can find more information on the EcoVadis assessment process and how to share your scorecard here.

Understanding the scope of your assessment

How is my company’s industry defined?

How is my company’s size defined?

Understanding your company name

You can find more information on why EcoVadis does not provide formal contracts or NDAs here.

Please provide your Company Name, Tax ID, DUNS, or any other company identifier (e.g., SIRET for French companies), along with your work email. If contacting from a generic email, please include proof of authorization (e.g., job title, company registration number)

Please provide your Company Name, Tax ID, DUNS, or any other company identifier (e.g., SIRET for French companies), along with your work email. If contacting from a generic email, please include proof of authorization (e.g., job title, company registration number)

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